If you own a mobile car washing, pressure washing or auto detailing business you know that when your crews and machines are parked and working that you are making money. You also know that when those units and crews are driving or stuck in traffic you are losing your shirt in costs and inefficiencies. If you are to expand your mobile washing business to multiple units running in multiple cities you will need to have a strict scheduling policy and operations manual to insure that efficiencies are maintained. Today with the highest fuel costs ever in our nation's history and the increased traffic over the last five years it is ultra critical that you plot out your routes, customer locations and time with precision.
Below is an outline to help you design a policy or scheduling manual to maintain this high level of efficiency. Go ahead and print this out and then modify it to fit your business and those types of services you are currently capable of or wish to service in the near future. Once you have an outline, which is more representative to your business than ours depicted below, you can then put pen to paper and write out two to three paragraphs on each item. Once this is done you will have a complete and workable rough draft to use in the formation of your scheduling policy, which you can turn into a manual. This will prevent your managers from making bad scheduling errors and keep everyone on the same page. Think on this.
SCHEDULING POLICY
I. OVERVIEW
A. Percent's Of Types Of Services
B. Day Vs. Night
C. Labor Factors
D. Personal Cars
II. CARS
A. Rental Cars
B. Realtors
C. Stock Brokers
D. Hair Salons
E. Salesmen
F. Service Cars
G. Other
III. TRUCKS AND COMPANIES
A. Federal Express
B. Post Offices
C. Bread Trucks
D. Nights
E. Weekends
F. Contractors
G. Service Vans
H. Newspapers
I. Ride Share Vans
IV. AIRCRAFT
A. Private
B. FBO'S, Corporate
C. Airlines
D. Flight Schools
V. HEAVY EQUIPMENT
A. Rain
B. On Site
C. Nights
D. Weekends
E. Labor
F. Etc.
VI. BUSES
VII. CONCRETE
VIII. GRAFFITI
IX. DETAILING
X. RIDE SHARE
XI. TRAINS
XII. LABOR
A. Colleges
1. Monday-Wednesday-Friday
2. Nights
3. Weekends
B. Day Labor
C. Regular Labor
1. 9:00 am - 5:00 pm
2. Nights
D. Pay Scales
1. Weekends
2. Nights
3. Managers
XIII. CUSTOMER SERVICE
A. Same Day
B. Re-Schedule
C. High Demands
XIV. RAINY DAYS
A. Poor Weather Services
B. Types Of Services
C. Expected Cash Flow
"Lance Winslow" - If you have innovative thoughts and unique perspectives, come think with Lance; www.WorldThinkTank.net/wttbbs
Why would you use an event pass?Event passes are often... Read More
If you're starting your own business or currently work for... Read More
When someone owes your small business money, you certainly feel... Read More
KEEPING INTEREST HIGH: Supervision is key to the success of... Read More
If you are looking for a way to own your... Read More
You've come up with the best idea since sliced bread,... Read More
Since you own a business you probably have liability insurance... Read More
As a small business owner, outsourcing work to Virtual Assistants... Read More
Remember those drawings from science class of how a lever... Read More
Sacred cows take a long time to die. We get... Read More
When working from home, it is usual to find that... Read More
Buyers want both online and local information about where to... Read More
You make the decision to go into business and for... Read More
The Franchise Group at the Federal Trade Commission in all... Read More
1. Don't Spend Too Much Time PlanningWhen you are entering... Read More
Where do you find more customers?How do you compete with... Read More
Yes, that IS security when nobody can downsize you because... Read More
In general, all of us know how to accomplish the... Read More
What is the satisfaction & expectation review of the business... Read More
If you are in the professional car care business you... Read More
CONSIDERATIONS FOR YOUR INTERN: Specify the number of hours the... Read More
1. TargetYou are not all things to all people. Decide... Read More
There are several well-known truck washes in the Great State... Read More
Congratulations, you are starting a small business! You are taking... Read More
Everyday more web based companies enter the business scene. The... Read More
I've got good news and bad news. The good news... Read More
Some things in business are relatively easy to measure ?... Read More
Last week we discussed the importance of performing an autopsy... Read More
You've always liked flowers and you think the idea of... Read More
Many job applicants want a job but often do not... Read More
The challenges of the small business owner are well documented.... Read More
Nothing can drive a business down faster than customers who... Read More
One of the major complaints in the QSR Quick Service-Fast... Read More
In a perfect world, starting a small business would be... Read More
Q: I really want to start my own business, but... Read More
I have a confession to make. My name is Caroline... Read More
In the first part of this article I put forward... Read More
Gather round while I tell you the story of Kennebec... Read More
Yes, that IS security when nobody can downsize you because... Read More
Get maximum results with minimum effort. Sounds great doesn't it?... Read More
Many companies wish to expand and a few wish to... Read More
We are noticing an increase in the length of time... Read More
Multimedia is everywhere on the Internet, whether in the form... Read More
So it's time to invest some finances into advertising your... Read More
You have spent considerable time pulling your business plan together,... Read More
When working from home, it is usual to find that... Read More
The story is told of a tiger chasing some goats... Read More
New Franchisors and Entrepreneurs need to watch out as they... Read More
Small business success is very similar to learning to walk,... Read More
With all the cabinet refacing business opportunities out there, you... Read More
Small Business |