14 Ways to De-Stress Employee Vacations

Employees truly deserve paid vacations. Theystruggle through stressful jobs most of the year,and productivity goes down if they don't get abreak. From a corporate perspective, investment ingood vacation programs reduces workplace stressabsenteeism, health care costs, and accidents.Many employees, however, come back from vacationwith the half-joking remark about having to returnto... Read More

MANAGING CRISIS; when you?re too good at it

When you are acclaimed for excellence during times of crisis you may not feel so good in a non-crisis environment. You may not shine so bright, perform so well, be quite so acclaimed. If crisis is how you satisfy your personal need to be needed, to feel accomplished, to be... Read More

Spirits in the Corporate Boardroom.......Oh, sure......

There is a growing movement in the spiritual and holistic fields to bring a more metaphysical and human potential approach to the business community. Holism has been intergrating into both the health and mental health professions for many years now. The men's , women's and environmental movements are... Read More

Seeking Help

Where does the time go? Billable time. As a consultant, your practice may be doing reasonably well; you're charging $100-150 an hour. As an independent consultant, you're probably also doing everything from grinding the coffee to editing the umpteenth draft of your brochure.To understand where you spend your time, list... Read More

Delegate or Die!

You Can't Do It All - Learning To DelegateThere is not a single management skill more critical to your personal and professional success as an entrepreneur than learning to delegate. But delegating successfully is much more than simply handing out assignments. It is more an exercise in understanding and accepting... Read More

Communicate To The Four Main Personality Types

You probably know this already, but there are generally held to be four main personality types, which I call: Extrovert, Amiable, Analytical and Pragmatic . Let's take a moment to consider each of them in the workplace. Extrovert: someone who probably has a messy desk; who leaves projects... Read More

Forget The Sandwich Technique

Do you remember being told to use the "sandwich" technique when you needed to reprimand someone? Let me give you an example:"Fred, I'm really pleased with how you've been progressing since you joined us and you're doing a great job. However you're not getting your reports in on time and... Read More

6 Simple Steps to Dealing with Difficult Managers

The challenge of managing difficult managers can be rather daunting, especially when you inherit them! If they are your own born and bred, then hopefully they would have evolved into great managers!Experience shows that difficult managers are difficult because they are angry and frustrated about something or somebody (even themselves... Read More

Is Your Company in Need of Family Therapy?

How Companies Are Like FamiliesLike a family, a company is a group of people who have an ongoing relationship with one another. Companies have several things in common with families:1. Families have distinct ways of communicating and degrees of togetherness. For example:? Communication may be overt or covert.? Relationships tend... Read More

How to Create a Positive Work Atmosphere

Positive versus Negative WorkplacesWe have all worked in places where we grew to dread getting up in the morning, and a few of us have had the pleasure of working for a boss who makes us feel like we can do anything. Let's take a look at the differences between... Read More

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Are You Managing to Lead?

For many people, the terms "manager" and "leader" are synonymous.... Read More

Partnering for Performance

"The difference between a boss and a leader: a boss... Read More

The ?Better Product? fallacy

Another fallacy ingrained in the minds of most marketing managers... Read More

Employee Retention: Keeping the People Who Keep You in Business

The retention of highly skilled knowledge workers is one of... Read More

The Power of Positive Communication

Communication is the key to your success at work, at... Read More

Creativity and Innovation Management - Core Competencies and Competitive Advantage

Following is a brief definition of core competencies and competitive... Read More

Tales from the Corporate Frontlines: The Responsibility for Job Security

This article relates to the Job Security competency, commonly evaluated... Read More

The 10 Realities of Change

I've seen several articles that begin with lines like "the... Read More

Results of Poor Cross Cultural Awareness

Results of Poor Cross Cultural Awareness. Having a poor understanding... Read More

Its All About The Customers, Baby

If you want to ensure a steady stream of customers... Read More

Retaining An Expert -- What Every Business Owner Needs To Know

As an entrepreneur, hiring an expert can be one of... Read More

How To Decrease Profits Without Really Trying

Hurting your sales efforts can be accomplished easily with the... Read More

Are You A B.O.S.S. -- Boisterous, Omnipotent, Self Indulgent, Sociopath

Boisterous, Omnipotent, Self- indulgent Sociopath. Avoid the B.O.S.S. syndrome with... Read More

Boost Your Leadership Skills By Disciplining Yourself In The Way Of The Question Mark

I'm often asked to come in to organizations and give... Read More

Four Employee Behaviors That Can Kill Your Business

I found it important to clarify for employees what "deal-breaker"... Read More

Problem-Solving Success Tip: Look For Sponsors And Solution Owners

Look for sponsors and solution owners rather than problem owners.Everyone... Read More

The DNA of Motivation

It really is about motivation. After all, what impels someone... Read More

Team Motivation - Tough Enough to Care

Sir Alex Ferguson has just celebrated his 1000 game in... Read More

5 Steps to Continuous Process Improvement

Part One of Creating Well-Defined Processes SeriesWhat if your sales... Read More

Top Ten Tips About People Management

To get the best results you have to be very... Read More

To Thine Own Self Be True--Its Better for Business: What Arthur Andersen Would Say to His Company

As a child, you probably heard, "to thine own self... Read More

Qualities of a Great Manager

In the call center environment we are often only as... Read More

Business Innovation ? Ignoring Content

Creativity can be defined as problem identification and idea generation... Read More

Innovation Management ? Measuring Failure!

Creativity can be defined as problem identification and idea generation... Read More

What To Do When Your IT Project Is Late, Over Budget, and Looks Like It?s Never Going To Work

Here's a scary statistic. According to four prominent research firms,... Read More